Get in Touch

We're here to help with any questions about our sterling silver jewelry, personalization services or to assist with your order.

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours

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I would like to receive exclusive offers, styling tips, and updates about new collections

We typically respond within 24 hours during business days

Contact Information

Reach out to us through any of these channels

Email Us

For general inquiries and support

hello@aurumjewelry.com

Call Us

Monday - Friday, 9AM - 6PM EST

+1 (800) 555-1234

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Book a Private Appointment

Experience personalized service with our jewelry experts. Whether you're looking for the perfect piece, need styling advice, or want to explore custom design options, we're here to help.

Jewelry Consultation

One-on-one guidance to find your perfect piece

Engraving Services

Personalize your jewelry with custom engraving

Bespoke Design

Create a unique piece with our master craftsmen

Repairs & Maintenance

Expert care to keep your jewelry pristine

Virtual Appointments

Shop from home with video consultation

Frequently Asked Questions

Quick answers to common questions

Orders are processed within 1–2 business days and shipped within 3–7 business days depending on your location.

Yes, we offer custom engraving for most sterling silver pieces.

We accept returns within 30 days of purchase for unused items.

Can't find what you're looking for?

Secure Payments

256-bit SSL encryption

30-Day Returns

Hassle-free exchanges

Lifetime Polishing

Free forever

Hallmark Certificate

With every piece

Fast Delivery

3-5 business days